I was just reading another Rainer blog and thought of how antiquated some banks are in the loss mitigation departments. Get this you have to fax (fax- is the machine that can't make copies and has a phone line attached to it) the short sale packet and wait two weeks for a letter in the mail that they received it.
With technology the way it is you should be able to scan and email the packet and have a confirmation that it was received and assigned almost instantly. I can understand the call back might be awhile but "come on".
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